PROCESSES AND METHODS
Participatory design practice employs methods and approaches that facilitate and nurture dialogue, co-creation and active involvement while enabling the designer to capture dynamic moments and insights from the interaction with various kinds of users.
A Human-centred focus takes advantage of ethnographic methods and design tools to identify and respond to context and user characteristics, potentials, opportunities and needs.
Behaviour Change approaches provide understanding and help to effectively direct actions from a theory-, evidence-based stance to improve the impact of interventions and promote enduring change.
Methods include on-site sketching; photo and video capture; shadowing; interviewing; co-design workshops; prototyping and testing in context; drawing and model making; COM-B model; behaviour change wheel; behaviour change techniques.